Episodes

22 minutes ago
What To Include in Your 3-Tiered Packages
22 minutes ago
22 minutes ago
My favorite way to standardize services and make scaling easier is 3-tiered pricing. Here's what to include in each tier.

Thursday Mar 20, 2025
Your Firm's Biggest Priority (Is Not What You Think)
Thursday Mar 20, 2025
Thursday Mar 20, 2025
At a recent accounting conference, the loudest cheers were for a small software update. In this episode, I explain why that might be a problem.

Thursday Mar 13, 2025
Job Descriptions: The Key to More Autonomy in Your Firm
Thursday Mar 13, 2025
Thursday Mar 13, 2025
Find out how clear job descriptions build accountability, make delegation easier, and free up your time to focus on scaling your firm.

Wednesday Mar 05, 2025
Referral Programs for Accounting Firms
Wednesday Mar 05, 2025
Wednesday Mar 05, 2025
Most firms take a passive approach to referrals, but a proactive strategy can bring in high-quality clients — if done the right way.

Wednesday Feb 26, 2025
If The System Was Magic, What Would It Do?
Wednesday Feb 26, 2025
Wednesday Feb 26, 2025
There's always room to improve your client experience. In this episode, I share how this question by Jeff Bezos can help your firm.

Wednesday Feb 19, 2025
Content Marketing for Your Accounting Firm: Should You?
Wednesday Feb 19, 2025
Wednesday Feb 19, 2025
Are you considering content marketing to help get more clients for your firm? Hear about my experiences and insights to help you decide.

Wednesday Feb 12, 2025
I've Cloned Myself...
Wednesday Feb 12, 2025
Wednesday Feb 12, 2025
Click here to get more details about RyanBot: https://docs.google.com/document/d/1i_GfdO78_PHBqBdY8G5LljvIat2NPMrA1kQP6mjQG04/edit?usp=sharing

Wednesday Feb 05, 2025
Why is PE Interested in Buying Your Firm?
Wednesday Feb 05, 2025
Wednesday Feb 05, 2025
Private equity is targeting the accounting industry. In this episode, I dive into the reasons why and what it means for your firm.

Wednesday Jan 29, 2025
How to Handle an Upset Client
Wednesday Jan 29, 2025
Wednesday Jan 29, 2025
Every firm will have unhappy clients. Discover quick and effective ways to turn situations around and keep clients happy.

Wednesday Jan 22, 2025
What My Team Looked Like (From Scratch to Sale)
Wednesday Jan 22, 2025
Wednesday Jan 22, 2025
Discover how I built my Xen Accounting team — who I hired first, why I chose them, and how my team evolved before I sold my firm.